1. Who We Are

We are Sydney Stone Tile (“we”, “our”, “us”). This policy describes how we collect, use, store and share your personal information through our website https://www.sydneytileandstone.com.au/

2. What Information We Collect

We may collect:

• your name, email address, phone number (via contact forms or enquiries)
• technical data (e.g. IP address, browser type, device type)
• usage data (pages visited, time spent on site)
• any other information you volunteer (e.g. in feedback)

3. How We Collect Information

We collect information when you:

• fill in forms on our site
• contact us by email or phone
• browse the site (via cookies / web analytics tools)

4. Why We Use Your Information

We use your personal information to:

• respond to enquiries or service requests
• improve our website and services
• provide notifications, updates, or marketing (if you consent)
• ensure security and prevent misuse

5. Sharing and Disclosure

We will not sell your personal information. We may share your data with:

• service providers (e.g. hosting, analytics)
• legal or regulatory authorities if required by law If any data is transferred outside Australia, we will ensure appropriate safeguards are in place.

6. Data Storage & Security

We store information securely, using technical and organisational measures to protect against unauthorised access, loss, or misuse. We retain personal data only as long as needed for its purpose, or as required by law.

7. Your Rights

You have the right to:

• access the personal information we hold about you
• request correction or deletion of your personal info
• withdraw consent (where relevant)
• complain if you believe your information has been mishandled

8. Cookies & Tracking

We use cookies and similar technologies for:

• site functionality
• analytics (to understand how people use our site) You can manage or disable cookies via your browser settings, though this may affect site functionality.

9. Changes to This Policy

We may update this policy from time to time. When we do, we will post the updated version here and indicate the date of the latest revision